Executive with 20+ years of experience in Telecom, Insurance and Aviation Industries.
Managed and grew P&L for business divisions up to $50 million and team sizes up to 200+.
Hands-on management experience in different business units of Turkcell, Vodafone, Pegasus, on product development, innovation, program management, customer experience and analytics.
My major achievements are; transforming Pegasus Airline as the first in the world which get International Customer Experience Awards in Customer Feedback & Insight Category in 2018, Data Driven Marketing Management Transformation Program Management 2018, Customer Experience Strategy Design Leader, Contact Center Transformation, Digital Transformation of Pegasus Airline Mobile App and Online, Developing New Organization& Department first in Turkish Airline Industry 2017, Vodafone Group’s first event based product designed and launched in Turkey with my team 2016 , redesign of Turkcell Group Contact Center Management and transforming the structure deployments in telecommunications so I held significant roles on major multi-million dollar projects.
I have strong negotiation and visionary leadership attitudes .
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